AIB apologise after Android users experience technical issues with their banking app

AIB have apologised to their customers operating from Android phones after users were unable to access their banking app after experiencing technical difficulties on Friday. 

Customers reported several issues with the app including not being able to log in, push notification problems and not being able to authenticate their purchases. 

AIB acknowledged the problem and took to social media to put out a statement which read: "We apologise to customers using Android who may be unable to login to the app and online and are unable to have some online transactions authenticated."

READ MORE: More babies or migrants? Government must decide for future of Irish economy

They continued: "We’re working to resolve this. Customers can still carry out some transactions online and use their card on all other channels."

Several users took to X to voice their concerns with the bank on the issue with one customer writing: "What caused this? I can't pay my bills, it's asking me to approve the transaction and the app is down so nothing is getting paid."

Another user wrote: "At any point today, will you know an estimated time frame for when this will be fixed, I can not access anything and I need this urgently."

In reply to several affected customers on social media, AIB's customer support have said that: "At present, we do not have an estimated timeframe for resolve on this. The team are working urgently to resolve this as soon as possible."

The issues with the app first began in the early hours of Friday morning and are currently ongoing as AIB assure customers that they are working to resolve the issue so customers can resume their online banking.